Privacy Policy

This website is owned and operated by Scripps Clinic Medical Group, Inc. (SCMG), a California professional medical corporation. By using this site, you agree that SCMG may monitor your use of this website and may use the results of such monitoring without limitation. SCMG reserves the right to modify portions of this privacy policy at any time.

What information we collect

What information we collect —

SCMG values your privacy. The information we gather about you includes:
• Anonymous or non-personally identifiable information, such as website use data; and
• Personal identifiable information you chose to provide.

Anonymous information and data use:
Anonymous information is information that cannot identify specific individual unless combined with personally identifiable information. We use this anonymous information to obtain a better understanding of how visitors use our website to improve the user experience and site performance. Examples of non-personally identifiable information include zip code and data collected by browsers and servers using cookies.

Use of cookies
SCMG collects information about visitors to our site by using cookies and similar technologies, such as web beacons and pixel tags. For example, cookies are pieces of information stored on a user’s computer that allow us to anonymously identify repeat users and track visitor patterns to better understand how people use our site.

Most browsers automatically accept these cookies, but you can change your browser setting to prevent the acceptance of cookies, though this may prevent you from using some of the features of our website. Information collected through cookies is not linked to any personally identifiable information.

Personally identifiable information and user-supplied information
During your visit to our website, you may provide us with certain information from you, such as your name, email address, physical address, telephone number and any other personal information you wish to share with us. The information you will be asked to provide is voluntary.

SCMG does not disclose, give, sell, or transfer any personal information to third parties for non-SCMG use. We do, however, reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Email communication you send to us via links and forms on our site may be shared with an employee that is most able to address your inquiry. SCMG makes every effort to respond to inquiries in a timely fashion.

SCMG uses Google Analytics, a web analytics service by Google Inc., to help us understand how users interact with our site to improve usability and how we present information. We do not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics is transmitted to and stored by Google and subject to Google’s privacy policy. Learn more about Google’s partner services and how to opt out of tracking.

Our website may contain links to websites that are not operated by SCMG and do not imply SCMG endorsement of the site’s products or services. Please be aware that these third parties maintain their own privacy policies.

Confidential information
With the exception of secure messaging, we recommend that you do not email sensitive personal health information, or any other confidential information, to SCMG or anyone else outside. Should you choose to provide information in this manner, you do so at your own risk.

We take care to protect and maintain the confidentiality of your information. Please keep in mind, however, that as you navigate through our website any message you may send through the website or through email is not secure and may be susceptible to third-party interception. As a result, you transmit information to us at your own risk.

Children’s privacy protection
In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), SCMG will never knowingly request personally identifiable information from anyone under the age of 13 without parental consent. When we do receive information (with parental consent) from users under the age of 13, we will not share their personally identifiable information with third parties, regardless of their stated preference given at registration.

Disclosures required to investigate complaints to law enforcement officials
SCMG may use personal information collected or in its possession to contact users in connection with their inappropriate use of our website, noncompliance with our Terms of Use, or in connection with a complaint filed about their use of our site by another user.

SCMG also may disclose your personal information to another party, such as law enforcement officials, to comply with legal requirements, court orders, government or law enforcement agency requests, to protect or defend SCMG, or where we perceive an immediate danger of death or serious physical injury to someone as a result of activity on our site. Our disclosures may occur under circumstances where we may not be authorized to advise you of such action.

Changing or deleting information
If you wish to delete or correct your personally identifiable information obtained through this website, you may:

Send a written request
Scripps Clinic Medical Group, Inc.
10666 North Torrey Pines Rd. MS129
La Jolla, CA 92130

Send an electronic request

Submit a verbal request
Call 858-554-8500